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Questions & Answers


What is check-in time?

Check-in time is 2 p.m. You can leave your luggage at the hotel for free in case you arrive before check-in time and the room is not ready. Reception desk is open 24 hours.


What is check-out time?

Check-out time is 11 a.m. You can leave your luggage at the hotel for free in case you want to spend some more time in Florence.


Is there parking available?

Parking is available at Garage Centrale 1, in Via Dei Fossi 50/R, at the daily rate of 26 euros.


Is breakfast included?

Breakfast is always included and it’s served between 7:30 and 10:30


Is there WiFi at the hotel?

WiFi is completely free of charge and you can use it in the rooms or the common areas. We have a computer for our guests available for free.


Does the hotel close at night?

The reception desk is open 24 hours.


Is there an elevator?

We have an elevator to reach all the rooms and common areas of the hotel, except for the tower (72 steps off the third floor)


Are museums open everyday in Florence?

State Museums, such as the Uffizi Gallery and the Accademia, are closed on Mondays.